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Register your complaints about bad service
See other complaints about bad customer service.
Make changes to your previous complaints
Share your experiences of bad customer service
The process of registering your complaint
Nine rules of good customer service
What's happening in the customer service world
Taking your complaint back to the company and other alternatives
Nine rules of good service
Purchase nocustomerservice.com services and products
How to contact us if you have something you wish to tell us about the site
Have some fun being angry about bad service
Have you been unhappy about service in the last month? Complete out short poll
Surprise the company with an official bad service award
 
 

Fees and Charges

For those visitors to the site who wish to purchase products or services the following charges apply:

COMMERCIAL SERVICES for purchase on nocustomerservice.com

SERVICE TYPE PRICE
Advertising space Banner on home page $500.00 per banner advertisement per annum.
  Banner on other pages $300.00 per banner advertisement per annum.
Data Analysis and Reporting Provision of reports and publications (x week, x month or x year). Reports are based on analysis of the data collected by nocustomerservice.com online. On application
Complaints register service Let nocustomerservice.com manage your online customer complaints and data collection On application.


PRODUCTS for purchase on nocustomerservice.com

PRODUCTS TYPE PRICE
Aggregated Data Monthly reports on all nine guiding rules of good service against:
  • Businesses/organisations
    		• On application

    1 x business only =$200.00
    2 (businesses) = $300.00
    3 (businesses) = $400.00
     
  • Industries
  • States
  • Whole of Australia Can be single business or comparative against other like (or different) businesses or industries.
    		• On application
    On application
    On application
     
    Survey Facilities We conduct online surveys for you about your business or organisation’s performance against the nine rules of good customer service. On application.
     
    Discussion Papers Complaints Handling and Management.Others as produced. $20.00 per paper.
     
    Useful information flyers Nine guiding rules of good customer service. $5.00 per set.
      Surveys Sample, standardised, surveys for use in businesses using 9 guiding rules and seven standards. On application.
      Complaints registration and management processes. $50.00 per proforma.
     
    Tables and graphs Simple aggregated data against x month :
  • Business/organisation
  • Whole industry
  • Across industries
  • State
  • Whole of Australia.
    		• $20.00 per month
    $50.00 per month
    $100.00 per month
    On application
    On application
     
    Award Certificates for Bad Service nocustomerservice.com Award Certificates for Bad Service $5.00 each
    $25.00 framed (plus handling)